Privacy Policy

1. Introduction

Welcome to Faith Media ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered church media platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and authentication information
• Payment and billing information (processed securely through third-party providers)
• Content you create, upload, or generate using our platform
• Communications with our support team

2.2 Usage Information

We automatically collect certain information about your use of our services:

• Device information and IP address
• Browser type and version
• Pages visited and features used
• Time and date of access
• Usage patterns and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Generate AI-powered content based on your inputs
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service
• Analyze usage patterns to improve user experience

4. AI Content Generation

When you use our AI-powered features to generate content (text-to-speech, translations, images, videos, etc.), we process your inputs through third-party AI services. We do not use your generated content to train AI models without your explicit consent. Your content is stored securely and is only accessible to you unless you choose to share it.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, payment processing, AI services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Third-Party Service Providers

Faith Media integrates with various third-party services to deliver our AI-powered features and platform functionality. When you use our platform, your data may be processed by these third-party providers.

Third-Party Privacy Policies: Each third-party service provider maintains their own privacy policy that governs how they collect, use, and protect your information. These policies are independent of our Privacy Policy and are subject to their own terms and conditions.

Provider Rights: Third-party providers reserve the right to modify their privacy policies, terms of service, and data handling practices at any time. Such changes will apply to your use of their services through our platform, and we are not responsible for notifying you of these changes.

List of Third-Party Services: A complete list of third-party service providers we use can be accessed upon request by contacting us through our contact page.

By using Faith Media, you acknowledge that third-party privacy policies apply to your use of their services through our platform, and that these policies may be updated by the providers without notice to us.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

9. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data in a portable format
• Object to certain processing activities

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: